CAMDEN MARKETS TERMS AND CONDITIONS
All Stall holders for Markets
(Scroll down for Camden/Casula specific information)
(Camden Market Shop Terms and Conditions at the bottom)

Insurance: All Traders need to have a valid Public and Products Liability policy that is current and up to date. You need to be covered for a minimum of $20 Million. You must have your certificate of compliance with you on the day for the events team and council checks. You will not be able to trade if your policy is not up to date and current. Any false policies produced may result in Camden Markets taking action against the trader – We do not want to place your company or our own in any risk or danger.
Approved Products: We ask that you comply to selling products that have been approved only by our events team. We are trying to limit overlap of products sold to aid each stall and provide an even and level selling field. If you are wanting to add new products, please seek permission from the admin team. It is your own responsibility that you conform to compliance standards relating to your own products sold.
Food stalls: If you are selling approved food items you must have your licence and policy displayed at all times during trading hours. If you are changing or adding food items, these must be approved prior to inclusion by the events team.
Presentation: Presentation is what will sell your products at this market – Please keep your stall presentation at a high standard. Please clearly display your pricing and product information, ideally have it all printed out for neatness and clear presentation. Stall holders should remain at your site for all customer enquiries. Please do not leave stalls unattended. No responsibility will be taken for loss, theft or damage to your stall and or products – We strongly suggest you have an extra set of hands on the day to prevent this from happening.
Waste: All stall holders will be responsible for the removal and disposal of all rubbish and/or waste from your stall area. Any boxes and packaging material must be removed from the centre. Waste bins at the site are for GENERAL PUBLIC USE ONLY. Please be mindful of keeping waste to a minimum. Please leave your site and surrounding area clean and tidy and undamaged. Failure to do so may result in cleaning fees being charged directly to the stall holder.
Smoking: Our market venue has smoke free zones – we ask you to maintain the centres rules and regulations.
Social Media: Social media will represent a big part of what will make this market a positive event for all, we strongly encourage everyone involved to like and share as much information about the event date and time as possible. The more feet through the door, the more potential customers for stall holders. Event social media pages will be updated frequently throughout the day. This will involve the events team uploading photos of stalls and or patrons at the event. Stall holders are asked to represent themselves and this market in a professional manner.
Stall placement: Camden Markets will make all decisions on stall placement, stall variety and stall position. Many factors will be considered regarding the placement of stalls. These will be made to improve market conditions.
Covid 19: Stall holders are required to follow all current covid restrictions as per NSWHealth and ServiceNSW websites. There may be additional requirements from Local Council regarding Covid Restrictions.
Behaviour: Visitors, consumers, and stall holders of Camden Markets 2570, as well as those visiting the sites our markets are conducted at, must be treated with courtesy at all times and in accordance with fair trading practice. Stallholders must not insult or intimidate anyone including other Stallholders, customers, visitors and staff. Failure to comply may result in the immediate closure of the stall/stalls in question. You must not engage in any conduct which is disruptive or inconsistent with the running of Camden Market 2570 events. Any behaviour that which is considered offensive, inappropriate or interferes with the enjoyment of other patrons within all facilities utilised by Camden Markets 2570 will be acted upon and may result in the patron being evicted and/or banned from future events.
Right of Refusal of entry:
The facility management and Camden Markets 2570 reserve the right to refuse entry and to evict any person at any time from the building at its sole discretion. This includes but it not limited to:

• Persons under the influence of alcohol or drugs
• Dangerous or unsafe behaviour
• Disorderly, disruptive, inappropriate, or antisocial behaviour.
• Admission evasion

REFUND / CANCELLATION / NO SHOW POLICY:
It is a requirement that Stall Holders pay their entire fee in advance. An invoice will be issued at time of acceptance. You will need to pay this by the due date on the invoice. Banking details will be attached. Payments in cash will only be accepted with prior arrangement made to the events team. Please note that there is a non-refundable administration fee included in your invoice. This fee is $35 and will be payable by you for any of change of mind or late cancellations. We wish to remind you that your stall fees are also non-transferable.
For us to replace a Stall with a similar Stall, cancellations may be made by Stall Holders up until 5pm, 7 days prior to a booked event. Stall Holders who cancel their booking after 5pm, 7 days prior to their booked event will forfeit their fees. Exemption may be possible in the event of an emergency situation. However, this will be at the discretion of the events team.
Stall Holders who cancel their booking before 5pm, 7 days prior to a booked event may request a refund (minus administration fee) by contacting info@camdenmarkets2570.com.au
If the market is cancelled by the events team prior to the day of intended trade, or on the day of intended trade, Holders who have already paid will receive a credit for the following market day of trade, unless otherwise stated.
Transfers or refunds do not apply to No Shows on the day of the event. No Shows on the day of event will forfeit their fees and will not have their bookings transferred or fees refunded.

EXCLUDED ITEMS

Due to the risk and sometime hazardous nature of products under our insurance we are lot able to have any market stalls that sell any of the following:
a) mechanical & electrical goods;
b) adult toys;
c) hazardous, flammable or dangerous goods (excluding candles);
d) products that have been dispensed or have been repackaged into smaller containers for retail sales, except where the original product dispensed has not been altered, mixed or blended with any other ingredients or products with clear product labelling of use and ingredients;
e) products sold in containers exceeding 5 litres or 5 kilograms;
f) explosive tools, fireworks, flammable liquid or bulk pool chemicals;
g) products intended to be used in connection with the navigation of vehicles, aircraft or watercraft;
h) parts for motor vehicles;
i) medical equipment;
j) guns and/or ammunition;
k) model aircraft;
l) knives, swords or spears (excluding cutlery);
m) power tools;
n) motorised vehicles;
o) animal feed (excluding for domestic pets);
p) gym equipment and bicycles;
q) preparation of any body part for, or the application of, any tattoo or body piercing item;
r) massage, chiropractic treatment or similar type treatment;
s) fertilisers;
t) tobacco products and nicotine replacements, personal vaporizers products;
u) essential oils (which is to be used internally or directly on skin);
v) any beauty treatments (excluding hair braiding, face painting using natural/nontoxic paints, henna
painting); or
w) any alcohol products.

CAMDEN SPECIFIC TERMS AND CONDITIONS
Weather: This will be an indoor market, there will be no cancellations due to weather.
Power: Access to power is strictly by approval only. Please note this on your application form and the events team will be in touch with you.
You must provide: Your own tables, tablecloths and chairs, alongside your products and finances. Camden Markets can not provide you spare tables or items for stall presentation. We can not allow you to bring a gazebo for this event.

CASULA /CROSSROADS SPECIFIC TERMS AND CONDITIONS
Weather: This will be an outdoor market, there will be no cancellations due to weather unless it is due to extreme events – we will give notice as much as possible, but it may be out of our control on the day.
Power: Silent generators will be permitted at Casula only. There is no provision for power by Camden Markets or by venue.
You must provide: Your own tables, tablecloths, and chairs, alongside your products and finances. Camden Markets cannot provide you spare tables or items for stall presentation. Gazebos are encouraged and must be weighted down. You will be asked to get weights or cease trading if we feel your area is not safe for the community and yourself.

I have read and agreed to the terms and conditions as set out by the Camden Markets event team

I agree to abide by the decisions made by the events team in regards to the Camden Markets and the running of this event.

______________________________________________________________________________

CAMDEN MARKETS SHOP TERMS AND CONDITIONS

Camden Markets Shop Shelf Renters Agreement

I am agreeing to enter into a contract with Camden Markets for the purpose of renting a shelf / space within their store.
I do so with full intent and understanding that there is a monitory risk and there is no guarantee of sales. ​

Terms and Conditions

General

- The Camden Markets shop located at 157 Argyle  Camden is run by The Markets and Events Company Pty Ltd trading as Camden Markets 2570 here after referred to as Camden Markets.

- The Renter is the person who is leasing / renting a shelf / space off Camden Markets and hereafter will be referred to as The Renter.

- 157 Argyle Street, Camden is a heritage listed building and is subject to be treated as one.

- Camden Markets takes pride in its work and shop and asks that you respect the area, displays, building, staff and customers.

- The Camden Markets is a collective shop, meaning the shop as a whole is a collection of a number of small businesses displaying and selling their items in a collective location. This works similar to a market but all one permanent location.

- We ask that you only display products that are in full working order and of a high quality.

- We ask that all items have been quality controlled and tested in line with Australian guidelines and wholesale laws.

- The Camden Markets shop will have a digital element with items being able to be listed on the online stall as well. More details on this are below in the terms.

- We ask that you please respect all staff, management and customers. There is a no tolerance policy for rudeness, bullying, harassment and violence.

- Each renter will be given a social media package with items to advertise their items being available in store, when advertising we ask that you use these items for consistency in promotion and tag Camden Markets 2570 in your posts.

Hire & Pricing

- There are several hire options for Camden Markets Shop

o 1 Shelf 900 W x 400 D + 5 online store listings = $45 a week

o 2 Shelfs 900 W x 400 D + 5 online store listings = $80 a week

- There is a one off Admin setup fee of $50 this is to be paid with the first rental installment.

- A Commission of 10% per item sold is taken by Camden Markets, this applies to all items sold in the store regardless of their value.

- Rent is due on the 1st of each month and is paid 1 month ahead, meaning you will pay on the 1st August for the period of 1-31st August.

- Contact is for a minimum of 3 months from date of signing.

- Contract is then Month to month after the initial 3 months

- Payments to be made monthly due on 1st of the month

- Payments made via invoice link sent to your listed email, failure to pay invoice on time may result in forfeiture of goods.

- There is a 7 day failed payment discretion period, you have 7 days to play the invoice after it is due. If this is not met further action will be taken.

- After the 7 day failed payment discretion period has lapsed, notice of void of contract will be made.

- Items on display will be held until payment is made.

- If payment is not made within 14 days of due date, items are forfeited and debt collectors may be used

- If payment fails and items forfeited, Camden Markets reserves the right to sell the items at full market value to customers or other small business and keep 100% of the profit.

- Items to be sold must remain in parameters of application, additional new items can be added with written request to Camden Marekts but are not guaranteed.

- Camden Markets will do its best to limit the number of items that are the same in the shop to avoid unnecessary competition and saturation of the market.

- Change of items stock in the store is allowed upon written request to management.

- Should you live outside of the area, you are ablet o ship the items to us and we will display the items on your shelf for you to be best of our ability. Postage for stock is at the cost of the renter.

Space allocation

- The allocation and location of shelfs and space is at the discretion of Camden Markets

- The renters space can be changed at any time as long as it is the same or greater space then given at time of contract.

- All items must have barcode via square, you will be given a square login for your items, this will allow you to issue barcodes, these must be stuck on all items before they are displayed in the store.

- A Item Price must be clearly displayed at all times.

- Space /shelf may be rotated around the shop without notice in order to refresh the shop and entice customers, this is done at the discretion of Camden Markets.

- Shop display cabinet at will be filled at the discretion of management

- Care will be taken to have your items not appear next to items that are similar but this cannot be guaranteed.

Set up and stock fulfillment

- The shelf display and set up can be done by the renter or Camden Markets.

- If Camden Markets is to set up the shelf, this is done with the utmost care and to the best of our ability.

- Items to be set up by Camden Markets are to be posted or dropped off to the location. Please allow 72hrs from delivery of goods for them to be out on display.

- The renter has the right to roaate stock on a monthly basis, unless sold out prior.

- Sold out items to be replaced within a 10 day period

- Items sold via the online shop can be changed monthly, our suggestion is to list the items that are most popular or have high levels of stock.

- It is the renters responsibility to keep their shelf / display at 80% or above capacity at all times. Stock levels can be accessed by square login.

- If you are out of area, a photo of your set up will be sent to you

- Rotation of displays will occur at management’s discretion.

- All items must be displayed in a engaging manner, it is the responsibility of the renter to display items so they are clear and easily visible for purchase.

- All items are to be secured and displayed safely

- Any aids needed to display items are required to be provided by the renter. This includes all additional selves, stands, boxes or items used on the shelf. The shelf provided is blank.

- Business cards are suggested to be in a holder on the renters shelf for people to obtain should they wish

Cancelation & contract terms

- Contact is for a minimum of 3 months from date of signing.

- Contract is then Month to month after the initial 3 months

- There is a 1 month notice period for cancellations, and this cancellation period must be issued via email or written form.

- All stock must be removed within 7 days of last day of trade or forfeited

- All forfeited items will remain the property of Camden Markets and they can do with them as they wish

- Items for out of area renters will be boxed and sent back to you at the end of your renting period, this cost is to be covered by the renter including all packaging costs. Care will be taken to pack all items securely.

Payments for items sold

- Camden Markets keeps a commission of 10% per item sold regardless of the price of the item.

- All payments to you will be made via square, the commission will be taken out prior to this.

- Payments will be made weekly via square

- Payment details are stored in square, view square’s policies and procedures at square.com

Lost and damaged items

- The best care is taken to look after the renters items, but we can not guarantee anything against fire, theft or damages.

- Camden Markets hold No liability for the renters items sold in the shop.

- Any items that are damaged the renter will be notified and asked to replace at their own cost. This includes any items damaged in transit.

- Items are to be secure and stable on shelves to avoid things being damaged or falling

- Camden Markets holds no liability for goods damaged via events like floods, fire, theft, or acts of nature

- All renters are advised to have their own insurance that covers the liability of the product.

Square

- Upon acceptance the renter will be required to login to square, please read all terms and policies held by them.

Volunteers

- The Camden Markets shop will be run by volunteers on a daily basis.

- All volunteers are covered under Camden Markets Volunteer insurance

- If you would like to work in the shop please email Camden Markets for more details

Insurance

- The return is require to have all valid insurance required for the sale of their items.

- All renters are required to hold Public liability insurance to the value of 20 Million Dollars

- Lost or damaged goods are not covered under Camden Markets insurance, the renters hold all legal ramifications for damages caused by or to products.

Online shop

- Included in the renters agreement is the listing of 5 items via the Camden Markets online shop.

- Additional 5 items can be purchased for an additional fee per month

- Images, descriptions, size and weight must be provided per item in order to list items online.

- The renter has the option to change the items listed on the website monthly.

- Online shop orders will be taken from floor stock, andlinked to stock levels in Square.

- All items will be shipped from the store via Australia post

- Postage paid by customer at cost price, using the weight and size calculations issued the renter. Should these be incorrect, the renter is liable for any additional postage costs.

- Click and collect will be available to customers

- Stock allocation for online shop items can not exceed floor stock levels

- Orders to be fulfilled within 48hrs of them being made unless over a weekend or public holiday period.

- If stock is sold instore before online fulfillment a refund will be issued to customer

- Out of stock notifications will be issued via square and you will be given the opportunity to refill.

- Items for sale in the Camden Markets online shop may be linked to Camden Markets social shops on Instagram and Facebook.

Non disclosure

- The renter is not allowed to disclose to any third parties the profits, revenue made from the sale of their items at the shop.

- The renter is not allowed to disclose to any third parties the business workings of Camden Markets Shop

- The renter is not allowed to disclose to any third parties privileged information given to the renter during their time as part of the shop.

- The renter is not allowed to disclose to any third parties the contract or terms issued to them unless legally required to do so.

- Camden Markets will not dislose your details to any third party unless legally required to do so.

- Camden Markets holds all copyrights of its items, ideas, advertising, marketing and other items that may be issued to you while a renter at the shop.

By Signing this contract you are agreeing to the terms listed above, this is signed with full knowledge and understanding and in the presence of a witness.
The terms and conditions can be changed by Camden Markets at any time without notice.